SaaS · WhatsApp & CRM · Live

BryteChat

WhatsApp leads, finally organized.

BryteChat is the shared WhatsApp inbox and CRM for salons, clinics, gyms, and local businesses — reply faster with suggested drafts and keep every enquiry in one pipeline.

12 weeks · waitlist to live onboarding Product strategy, inbox UX, CRM pipeline, WhatsApp integration
Visit BryteChat → White-label this app →
At a glance

Key facts.

5×
Higher conversion within 5 minutes
67%
Enquiries lost to slow replies industry-wide
24h
Typical go-live after signup
GDPR
Compliant data handling

What we built

  • Shared team inbox with assignments, labels, and internal notes
  • Editable suggested replies — humans stay in control of every send
  • Kanban CRM from new enquiry to booked customer
  • Built for WhatsApp Business, not a generic chat widget
Next.jsConvexWhatsApp Business APITailwind CSS

Studio role

Product strategy, inbox UX, CRM pipeline, WhatsApp integration

Independent salon group on WhatsApp

Case study

From problem to product.

Challenge

Bookings lived on the owner's personal phone. Messages went unanswered during appointments, and the team had no shared view of open leads.

Approach

We connected WhatsApp Business to a shared inbox, added draft suggestions trained on booking conversations, and piped every thread into a simple CRM board.

Outcome

Pilot salons reported faster first replies and fewer dropped enquiries. Saturday booking requests that once sat for hours now close in a single thread.

“We were losing Saturday bookings because nobody saw the messages. BryteChat fixed that in a day.”

Owner, Bright Hair Studio pilot
Make it yours

Launch this app under your brand.

White-label it — £2,500 setup + £199/moYour name, logo, and colours. Live in 2–4 weeks, hosting and updates included. See all pricingMicro-SaaS from £29/mo · custom builds from £7,500. Book a free call15 minutes. We'll tell you honestly which option fits your business.